Our Reviews

John M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/27/2025

It was great!

2/4/2025

Thanks for the feedback, John.

Business Response

JACKSON VILLE, OR

James B|2011 Chevrolet Silverado

Confirmed Service Customer

1/27/2025

My truck was done a day ahead of time

2/4/2025

Thanks for the feedback, James. It is great to hear everything was done quickly and to your satisfaction!

Business Response

EAGLE POINT, OR

Chase B|2018 GMC 1500 Sierra

Confirmed Service Customer

1/29/2025

I had a terrible experience. It was the second time I had brought my truck in asking to repair the brake assist. Both times they told me the code wasn’t pulling up but there is a light that says service brake assist that comes on almost every time you push on the brake… both times I got my truck back without the brake assist repaired. I also asked them to check my battery because I could feel it was having a hard time starting. Needless to say I got left stranded the next day until I got a jump because the battery was too dead to start the truck. Also when I got home and realized the the things I fright it in for were not looked at or repaired they told me to bring it back it in and I had asked if the could give me a ride to Ashland which is 12 miles away and I was told that is to far for their shuttle service. Let remind this after I spent 2500 on repairs at their shop which were not even the reasons I brought the truck in for. Also feels like I got talked into 2500 dollars worth of repairs i didn’t need

1/29/2025

Chase, thank you for speaking with Virginia.

Business Response

TRAIL, OR

Michael S|2024 Chevrolet Colorado

Confirmed Sales Customer

1/29/2025

I went into Airport Chevy to see if I could trade in my 2020 Corvette for a new truck. Brittany was my sales person and she was nice to work with, she had to make several trips back-and-forth to go talk to the sales manager on the negotiation so I could get the price I wanted on my trade-in. We came to an agreement that was very close to what I wanted, so I made the deal. Since moving to Medford under 3 years ago, I’ve traded 2 cars and bought 2 new trucks from Airport Chevy and always had a good experience with sales and service.

BRITTANY NEAL

1/29/2025

Thanks, Michael! And thanks for highlighting Brittany for what she did to earn your 5-Star rating. We are grateful for your continued business and look forward to seeing you again whenever you have any questions or just want to stop in for a coffee. Have a great day!

Business Response

MEDFORD, OR

Joseph N|2023 GMC Sierra 1500

Confirmed Service Customer

1/31/2025

I was treated with respect and my vehicle was service in the time that I was told

2/4/2025

Thanks for the feedback, Joseph. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAGLE POINT, OR

Tony N|2020 GMC Canyon

Confirmed Service Customer

1/31/2025

The service was timely and Bryce my service rep. did what I had asked him to do.

2/4/2025

Thanks for the feedback, Tony. We look forward to your next visit! Take care!

Business Response

CENTRAL POINT, OR

Rebecca O|2024 GMC Sierra 1500

Confirmed Service Customer

2/2/2025

Went great

2/4/2025

Thanks for the feedback, Rebecca.

Business Response

BROOKINGS, OR

Michaela G|2024 GMC Canyon

Confirmed Sales Customer

2/11/2025

Erica made the process as stress free as buying a new car can be. The whole thing went smooth from the test drive to finance.

ERICA KIRKPATRICK

2/19/2025

Thanks for the feedback, Michaela. Thanks for highlighting Erica, who helped make this such a great experience!

Business Response

CENTRAL POINT, OR

Robert C|2023 GMC Sierra 2500 HD

Confirmed Service Customer

1/27/2025

EVERYTHING WENT AS QUOTED

2/4/2025

Thanks for the feedback, Robert.

Business Response

MEDFORD, OR

Edward C|2024 GMC Canyon

Confirmed Service Customer

1/28/2025

Airport Chevy always takes good care of me and my vehicle. I would recommend them to everyone.

1/29/2025

Thanks for the feedback and thanks for highlighting Chase for helping make this such a great experience!

Business Response

YREKA, CA

Lajon W|2021 Chevrolet Camaro

Confirmed Service Customer

2/3/2025

Excellent expert service and hospitality

2/4/2025

Thanks for the feedback, Lajon. If you have any further questions, please give us a call. We're always happy to help!

Business Response

YREKA, CA

Barbara T|2022 GMC Yukon

Confirmed Service Customer

2/3/2025

Everything was great. When I arrived there was a delay of about 15 minutes processing my car. Other than that it was very efficient. Appreciated the ride round trip to my home.

2/4/2025

Thanks for the feedback, Barbara. We sincerely value your business and look forward to your next visit!

Business Response

MEDFORD, OR

Craig W|2015 GMC 1500 Sierra

Confirmed Service Customer

2/20/2025

Although we miss direct contact with Jonathan Powell, Angel is doing an awesome job explaining the intricacies of our maintenance.

2/25/2025

Thanks for the feedback, Craig. Good to know that Angel is doing an awesome job for you.

Business Response

MEDFORD, OR

James H|2025 Chevrolet Corvette

Confirmed Sales Customer

2/24/2025

I had an absolutely exceptional experience at Airport Chevrolet, thanks to my incredible salesman, Brian Miller! From start to finish, Brian made the entire car-buying process smooth, exciting, and completely stress-free. His professionalism, knowledge, and genuine enthusiasm made me feel confident in my purchase every step of the way. I walked in with high expectations, and Brian and the team exceeded them all. I drove off in my dream car, a 2025 Chevy Corvette, and I am absolutely in love with it! The team at Airport Chevrolet went above and beyond to ensure I got exactly what I wanted, making sure every detail was perfect. If you’re looking for top-tier customer service, a seamless buying experience, and a team that truly cares, I highly recommend Airport Chevrolet. And if you want the best salesperson in the business, ask for Brian Miller, you won’t regret it! Thank you again, Airport Chevrolet, for making this such an unforgettable experience! “Airport Chevrolet, Get a Great Attitude!” Da da da da! (I’ve dated myself with that commercial I think)

BRYAN MILLER

2/25/2025

James, thank you so much for your incredible review! We’re truly grateful for your kind words and for taking the time to recognize Brian Miller—he takes great pride in making every experience exceptional, and we’re thrilled to hear he exceeded your expectations. It was our absolute pleasure to help you find your dream 2025 Chevy Corvette, and we couldn’t be happier that you’re loving it! Your enthusiasm and recommendation mean the world to us. We hope the unforgettable experience continues every time you get behind the wheel. Thank you again for your trust in Airport Chevrolet—we appreciate you!

Business Response

MERLIN, OR

Travis R|2021 GMC 3500HD Sierra

Confirmed Service Customer

2/12/2025

Easy to schedule. Was able to complete the service in a timely manner. Provided all the services that I asked to be completed.

2/19/2025

Thanks for the feedback, Travis. It is great to hear everything was done quickly and to your satisfaction!

Business Response

KLAMATH FALLS, OR

Vance S|2025 GMC Yukon XL

Confirmed Sales Customer

2/13/2025

Great customer service!

ERICA KIRKPATRICK

2/19/2025

Thanks for the feedback, Vance. We look forward to your next visit! Take care!

Business Response

BROOKINGS, OR

Lawrence C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/19/2025

As always, service went as expected. Comfortable waiting area, staff friendly

2/19/2025

Thanks for the feedback, Lawrence. If you have any further questions, please give us a call. We're always happy to help!

Business Response

YREKA, CA

Denise B|2025 Chevrolet Traverse

Confirmed Sales Customer

2/19/2025

Bryan Miller was top notch! Best experience I have ever had purchasing a vehicle. I came in to check on delivery date and he remembered my and my dad. I would highly reccommend Bryan to everyone!

BRYAN MILLER

2/25/2025

Thanks for the feedback, Denise. Thanks for highlighting Bryan and the experience that you had with him.

Business Response

CENTRAL POINT, OR

Kyle S|2024 GMC Sierra 1500

Confirmed Service Customer

2/20/2025

Got there early and they got me right in and had my oil change done in an hour.

2/25/2025

Thanks for the feedback, Kyle. It is great to hear everything was done quickly and to your satisfaction!

Scott L|2012 Chevrolet 1500 Express

Confirmed Service Customer

2/23/2025

When I arrived at Airport Chevrolet, the staff took care of me professionally and with respect. My van was serviced properly and completed within an acceptable time frame. They used plastic covers (which I don't see other dealers use much) which shows they're careful to leave the vehicle clean as it arrives. Although the procedure (oil change & fluid check) was more than the local "quick change", I feel more comfortable knowing what I wanted and expected was achieved. I will continue with this plan with Airport Chevrolet because I appreciate great service!!

2/25/2025

Scott, thank you for your thoughtful review! We truly appreciate your recognition of our team's professionalism and respect during your visit. It’s fantastic to hear that your van was serviced to your satisfaction and that you noticed the care we take to keep our vehicles clean with plastic covers. While we understand that our services may be a bit more than a quick-change option, we believe in providing thorough care and attention to detail to ensure your peace of mind. We're thrilled that you plan to continue your service with us—your trust means so much! Thank you again for choosing Airport Chevrolet; we look forward to serving you in the future!

Business Response

SHADY COVE, OR

Mark A|2025 Chevrolet Trax

Confirmed Sales Customer

2/28/2025

Brian, Sam and Levi were very helpful getting me into a 25 Chevy Trax. Very much appreciated

BRYAN MILLER

3/4/2025

Thanks for the feedback, Mark. And thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

MEDFORD, OR

Teddy G|2018 GMC 1500 Sierra

Confirmed Service Customer

3/4/2025

Great service, great people!

3/12/2025

Thank you, Teddy!

Business Response

MEDFORD, OR

Joshua S|2025 GMC Yukon XL 1500

Confirmed Sales Customer

3/5/2025

Tomas was patient with us, fair, and not pushy. We appreciate his service before and after the sale and also enjoyed our tour of the dealership.

TOMAS IBOA

3/12/2025

Thanks for the feedback, Joshua. Thanks for highlighting Tomas, who helped make this a 5-star experience!

Business Response

NORTH BEND, OR

Tim M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/7/2025

Christopher my service representative is awesome. He takes care of my needs and does it professionally every time I get service done. I always feel better when I leave than when I arrive thanks to him. Thank you again Christopher.

3/12/2025

Thanks for the feedback, Tim. Will be sure to pass along your kind words to Christopher.

Business Response

MEDFORD, OR

Edward C|2024 GMC Canyon

Confirmed Service Customer

3/7/2025

Great customer service; everyone is extremely friendly and easy to work with. I would highly recommend this dealership for all your needs.

3/12/2025

Thanks for the feedback, Edward. Grateful for your business as well as for your recommendation.

Business Response

YREKA, CA

Ted P|2011 Chevrolet Tahoe

Confirmed Service Customer

3/12/2025

Chris was very kind and efficient during my time there to get my routine oil changed. He explained they were short handed and it would take longer than usual to get it done. That's fine - I just waited in your comfortable customer lounge. Chris checked in with me after an hour to say it was taking even longer than he thought and apologized. I told him I appreciated the update. Finally after 2 hours, he came in with a list of repairs needed. He answered my questions, got me estimates, helped me prioritize them and said he was not charging me for my oil change because it had been so long. I didn't expect that. I offered to at least pay for the oil and he declined. Wow - that's customer service. I understand things can happen that are out of your control so I appreciated the effort Chris made to make my experience the best he could in spite of the delays. He's a great communicator! I'll be back to Airport Chevrolet to get those repairs done!

3/12/2025

Thank you for sharing your experience! We’re so glad to hear that Chris took great care of you, even in a challenging situation. We know that unexpected delays can be frustrating, and we truly appreciate your patience and understanding. It means a lot that Chris’ communication and commitment to service stood out to you—he always goes the extra mile to ensure our customers feel valued. We’ll be sure to pass along your kind words to him! We look forward to seeing you again when you're ready for those repairs. Thanks for choosing Airport Chevrolet! 🚗😊

Business Response

EAGLE POINT, OR

Nancy K|2025 GMC Canyon

Confirmed Sales Customer

3/18/2025

From first call to picking up my new truck everyone was awesome!

ERICA KIRKPATRICK

3/18/2025

Thanks for the feedback, Nancy. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRESCENT, OR

Mara A|2024 GMC Sierra 2500 HD

Confirmed Service Customer

3/19/2025

Brice was very nice and helpful

HAPPY CAMP, CA

Tawny S|2022 Chevrolet Equinox

Confirmed Service Customer

2/24/2025

Great as always although if something other than Fox News could play in the waiting room it'd be even better

2/25/2025

Thanks for the feedback, Tammy. The TV station gets changed frequently; sorry that it was on a channel that you don't care for when you were there.

Business Response

TALENT, OR

Kathleen B|2004 Chevrolet TrailBlazer

Confirmed Service Customer

2/26/2025

your service was excellent. when virginia learned that my daughter had just passed away, she paid for my lube and oil. what a generous gift. thank you so much from me and my family. this has been a very difficult time for us and my two grandaughters, one of whom is disabled to lose their mom. kindness is a good thing. i passed along your kindness to someone else who helped us move. thank you again, kathleen belschwender

3/4/2025

Kathleen, we are deeply sorry for your loss, and our hearts go out to you and your family during this incredibly difficult time. We are truly honored that Virginia’s gesture could provide you with some comfort, even in such a tough moment. Kindness is indeed a powerful force, and it’s beautiful to hear how you’ve passed that kindness on to others. Thank you for sharing your experience with us, and please know that we are here for you. Wishing you and your family peace, strength, and healing in the days ahead.

Business Response

MEDFORD, OR

Michael G|2025 GMC Terrain

Confirmed Sales Customer

3/10/2025

Everyone was very patient with me.They were also very helpful on getting me what I wanted.:)

BRYAN MILLER

3/12/2025

Thanks for the feedback, Michael. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEDFORD, OR

Kenneth K|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/10/2025

Made appointment by phone. Your online app is worthless. I showed up and met with Angel and he immediately directed me to the waiting area. I kept an eye on the service department for my Truck and as it came in from the shop, i walked out and met Angel on his way in to advise me of the completed service. Tires rotated, received reading of tread depth and signed and paid my billing. Thank you. K.Kitchen

3/12/2025

Thanks for the feedback, Kenneth. Will look into the online app; this is the first time we have had a complaint. Glad that Angel earned 5-Stars despite the issue that you had with the app.

Business Response

MEDFORD, OR

Steve M|2018 GMC 3500HD Sierra

Confirmed Service Customer

3/12/2025

Yes, Bryce helped me, Very professional and knowledgeable.He was polite and I will bring my truck for some more work that needs to be done. Everybody in your service department is polite and curtious. Thank you, Steve

3/18/2025

Thanks for the feedback, Steve. Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. Thanks for also calling out Bryce; will make sure that he sees your kind words. Have a great day!

Business Response

HORNBROOK, CA

Dale Y|2013 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/22/2025

I was very happy with the quickness that your team was able to diagnose and repair my trucks issue. Thank you all. Sincerely Dale Yokum

MEDFORD, OR

Ron K|2003 Chevrolet Silverado 2500HD

Confirmed Service Customer

3/24/2025

It was very good .They were fast an that's caught me off guard. Thank you

PROSPECT, OR

Jon O|2014 Chevrolet Impala

Confirmed Service Customer

3/25/2025

Quick oil change, meanwhile experienced excellent hospitality.

GRANTS PASS, OR

Eileen O|2025 Chevrolet Trax

Confirmed Sales Customer

3/27/2025

We had a great experience at Airport Chevrolet. Beginning with Virginia in customer service thru Frank in sales, we had a very smooth process to purchase our new Chevy Trax.

FRANKY WESTPHALEN

4/2/2025

Thanks for the feedback, Eileen. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

MEDFORD, OR

Mark B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/29/2025

Friendly

4/2/2025

Thaks, Mark!

Business Response

MEDFORD, OR

Melvin W|2021 GMC 1500 Sierra

Confirmed Service Customer

4/16/2025

Airport Chevrolet did a wonderful job. GMC on the other hand is of no help. I waited on a part for a month and a half. The staff at Airport Chevrolet were always helpful. GMC corporation is shamful and of no help.

5/6/2025

Melvin, thank you for your kind words and for trusting us during a frustrating situation. We’re truly grateful for your support and so glad our team could be there for you. Your patience meant a lot, and we’ll always be here when you need us.

Business Response

MEDFORD, OR

Thomas K|2016 GMC Yukon XL

Confirmed Service Customer

4/16/2025

Everything was fine.

5/6/2025

Thanks for the feedback, Thomas.

Business Response

TRAIL, OR

Daniel M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

4/17/2025

My salesman Tomas is the best! He always goes above and beyond. He’s knowledgeable, professional and a good communicator. Chuck in service also deserves a shout out.

5/6/2025

Thanks for the feedback, Daniel. Thanks for highlighting Tomas, who helped make this such a great experience!

Business Response

BROOKINGS, OR

Jimmie P|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

4/17/2025

It was a smooth experience, very professional, and I enjoyed my visit

FRANKY WESTPHALEN

5/6/2025

Thanks for the feedback, Jimmie. If you're ever in need of more help, please let us know!

Business Response

CRESCENT CITY, CA

Linda R|2019 GMC Acadia

Confirmed Service Customer

4/18/2025

There is always a warm welcome when I pull into the bay. Quick check and thorough service. Comfortable waiting area.

5/6/2025

Thanks for the feedback, Linda. We're glad everything was completed quickly and to your satisfaction!

Business Response

CENTRAL POINT, OR

Cheryl F|2021 GMC 1500 Sierra

Confirmed Service Customer

4/21/2025

Great service department. Service rep was great!

5/6/2025

Thanks for the feedback, Cheryl. If you have any further questions, please don't hesitate to reach out!

Business Response

CAVE JUNCTION, OR

Freddie T|2025 GMC Sierra 1500

Confirmed Sales Customer

4/21/2025

Courteous knowledgeable

ERICA KIRKPATRICK

5/6/2025

Thanks for the feedback, Freddie. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EAGLE POINT, OR

Jan W|2024 GMC Yukon

Confirmed Service Customer

3/26/2025

In for recall work. Friendly & fast.

4/2/2025

Thanks for the feedback, Jan. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MALIN, OR

Gary A|2006 Chevrolet Corvette

Confirmed Service Customer

4/2/2025

Quick and easy work 👌

4/2/2025

Thanks for the feedback, Gary. It is great to hear everything was done quickly and to your satisfaction!

Business Response

CENTRAL POINT, OR

Margaret C|2020 Chevrolet Equinox

Confirmed Service Customer

4/2/2025

Always get excellent service.

4/2/2025

Thanks for the feedback, Margaret. Always great to see you!

Business Response

CENTRAL POINT, OR

Kelly F|2017 Chevrolet Tahoe

Confirmed Service Customer

4/6/2025

Angel is always so helpful. He communicates well with what will is happening with my Tahoe and goes above and beyond to keep it running. Jordan gets me scheduled and is patient with my unpredictable schedule.and also goes above and beyond. Thank you for keeping me on the road!

4/14/2025

Thanks for the feedback, Kelly. Always good to see you!

Business Response

MEDFORD, OR

Darron S|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

4/11/2025

I had an absolutely fantastic experience at this dealership. From the moment I walked in, the staff was incredibly welcoming and understanding. They took the time to thoroughly explain all of my options, patiently answering every question I had. What truly stood out was their genuine desire to help me find the perfect vehicle that fit my needs and budget. There was absolutely no pressure or hard-selling tactics, which made the entire process stress-free and enjoyable. I felt like they were truly on my side, ensuring I understood every detail and that I was getting a fair deal. I left feeling confident and satisfied with my purchase, and I highly recommend this dealership to anyone looking for a transparent and trustworthy car-buying experience.

BRYAN MILLER

4/14/2025

Thank you so much for your kind words! We’re thrilled to hear that your experience with us was not only stress-free, but also enjoyable and confidence inspiring. It means a lot that you felt supported, informed, and never pressured — that’s exactly the kind of experience we strive to provide every guest. We're so glad we could help you find the perfect vehicle for your needs and budget. Welcome to the Airport family and thank you again for your recommendation!

Business Response

MEDFORD, OR

Charlotte H|2016 Chevrolet Spark

Confirmed Service Customer

4/19/2025

courteous service-good work

5/6/2025

Thanks for the feedback, Charlotte. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

EAGLE POINT, OR

Benjamin J|2025 GMC 3500HD Sierra

Confirmed Sales Customer

4/23/2025

Franky did a great job finding the exact truck I wanted and transferred it in. Quick and easy signing. Thanks

FRANKY WESTPHALEN

5/6/2025

Thanks for the feedback, Benjamin. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

MEDFORD, OR

Robert D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/23/2025

The truck sounded new again and silent again, the sales person who sold me the truck "Brittany", recognized me right away and greeted me warmly. Thanks

5/6/2025

Thanks for the feedback, Robert. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

EAGLE POINT, OR

Kristin P|2024 Chevrolet Trax

Confirmed Service Customer

4/25/2025

They were so professional and kind while getting my service done

5/6/2025

Thanks for the feedback, Kristin. We hope to be of service to you again in the future. Best wishes, Airport Chevrolet GMC

Business Response

MEDFORD, OR

Alfred L|2015 GMC Acadia

Confirmed Service Customer

5/4/2025

To,Timely and polite. Sutle service to a car rental was very good. Thank you.

5/6/2025

Thanks for the feedback, Alfred. We sincerely value your business and look forward to your next visit!

Business Response

MONTAGUE, CA

Lajon W|2021 Chevrolet Camaro

Confirmed Service Customer

5/5/2025

Christopher, Virginia, the technician, and the guy who prepared the tri-tip were very thoughtful and accommodating! Also the greeter that meets me when I bring my car in is always very nice!

5/6/2025

Thanks for the feedback, Lajon. If you have any further questions, please give us a call. We're always happy to help!

Business Response

YREKA, CA

Jerry S|2021 GMC 3500HD Sierra

Confirmed Service Customer

5/8/2025

My truck had been experiencing air conditioning issues for over 2 years. I’ve had it in at four other dealerships and one independent and no one could solve the issue. Airport GMC saved the day and finally I have AC once again.

5/19/2025

Thanks for the feedback, Jerry. Great to know that our team saved the day! Stay cool! :)

Business Response

ROGUE RIVER, OR

John W|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

5/8/2025

Airport Chevrolet was an absolute pleasure to deal with. The deal was straight forward with no hassles. Everyone is very friendly and fun to be around. I buy a new truck every 3 to 4 years and this was hands down the best experience we have ever had.

ERICA KIRKPATRICK

5/19/2025

Thank you so much for the kind words! We’re thrilled to hear that your experience at Airport Chevrolet was the best you’ve ever had. That means a lot—especially coming from someone who’s purchased as many vehicles as you have. Our team works hard to make the process straightforward and enjoyable, and it's great to know that came through. We appreciate your trust and look forward to seeing you again when it’s time for your next truck!

Business Response

COTTAGE GROVE, OR

Joseph N|2023 GMC SIERRA 1500

Confirmed Service Customer

5/8/2025

Service was excellent

5/19/2025

Thanks for the feedback, Joseph. We look forward to your next visit! Take care!

Business Response

EAGLE POINT, OR

Karen J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/19/2025

Timely and very efficient

ETNA, CA

Larry H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

Everything went great .

ALTURAS, CA

Tod W|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/22/2025

Made a tough decision easier.

ERICA KIRKPATRICK

5/6/2025

Thanks for the feedback, Tod. We want all our clients to have a comfortable and stress-free experience with us!

Kim P|2021 Chevrolet Camaro

Confirmed Service Customer

4/23/2025

Friendly professional staff. Clean facility. Task completed on time. Nice to have shuttle available

5/6/2025

Thanks for the feedback, Kim. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CENTRAL POINT, OR

Lori H|2024 GMC Terrain

Confirmed Service Customer

5/7/2025

Tim and staff made our experience so easy and went out of his way to accommodate us. He was very personable and professional and enjoyed our conversations.

5/19/2025

Thanks for the feedback, Lori. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

EAGLE POINT, OR

Joseph R|2025 Chevrolet Colorado

Confirmed Sales Customer

5/9/2025

The sales experience was seem less, friendly, accommodating and professional.

BRITTANY NEAL

5/19/2025

Thanks for the feedback, Joseph. Your satisfaction is important to us, so we want to sincerely thank you for choosing Airport Chevrolet and we hope to see you again soon!

Business Response

MERLIN, OR

John M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/9/2025

Everything about it was great

5/19/2025

Thanks for the feedback, John. If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON VILLE, OR

Sandra W|2023 Buick Encore GX

Confirmed Service Customer

5/18/2025

extremely pleasant experience - service requests addressed in a very expedient and thorough manner. good pricing too.

5/19/2025

Thanks for the feedback, Sandra. We sincerely value your business and look forward to your next visit!

Business Response

PHOENIX, OR

Mary A|2025 Chevrolet Traverse

Confirmed Sales Customer

5/21/2025

Very friendly and helpful. Also very knowledgeable regarding the vehicle we were buying.

ROSEBURG, OR

Joseph R|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/23/2025

Professional, courteous, friendly and good coffee.

MERLIN, OR

Matthew M|2021 Buick Encore GX

Confirmed Service Customer

5/26/2025

the problem was taken care of, good service

KLAMATH FALLS, OR

Stanley B|2025 Chevrolet Trax

Confirmed Sales Customer

6/9/2025

Friendy people

JAIRO CARRILLO PATINO

6/11/2025

Thanks for the feedback, Stanley.

Business Response

EAGLE POINT, OR

Michael T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/10/2025

Friendly staff

6/11/2025

Thanks for the feedback, Michael. We look forward to your next visit! Take care!

Business Response

GRANTS PASS, OR

Lorenzo V|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/25/2025

Is always great to have my truck serviced at the dealership for repairs, and the shuttle service was great too and I don’t have any complaints about the shuttle service always available and going out of their way to accommodate customers needs. However, a small issue was when I made the appointment to be serviced, my truck was not even looked and greatly appreciated that I had a ride home from my job 10 miles away. I was told there were other vehicles being serviced and the next day the techs looked at it and ordered parts after a day that it was scheduled, I understand that circumstances happens when staff is not available to do the job but pushing my appointment back was inconvenient. A suggestion from the service advisor was to order the parts from out of town before the weekend and to have my truck over the weekend that I needed was a great idea as the check engine light code was for a thermostat set that I could still drive my truck and the service advisor could call me on Monday to verify the parts arrived at the dealership, which he did and returned Tuesday for the repair. Happy to know the job was done on Tuesday as promised. The shuttle drivers were very friendly and courteous and. Would not mind getting a part time job there when I retire :) Thank you for taking the time to read my concerns.

5/27/2025

Thank you for the feedback, Lorenzo. We apologize for the inconvenience. We appreciate your patience with us on the parts issue and are glad that it was resolved. Come see us when you get ready to retire!

Business Response

MEDFORD, OR

Brandy P|2020 GMC Terrain

Confirmed Service Customer

6/9/2025

Great friendly service. The only place I will ever take my car.

6/11/2025

Thanks for the feedback, Brandy. Always good to see you!

Business Response

MEDFORD, OR

Candace W|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/9/2025

Got on quickly an needed 2 batteties for my diesel and the cost was better than another well known supplier.

6/11/2025

Thanks for the feedback, Candace. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CENTRAL POINT, OR

Frank P|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2025

Chuck Wiley, service, was awesome. He got both my vehicles in for oil change and basic service on short notice. When we had arrived, their had been a cancellation prior to us arriving and he got the vehicles in sooner than scheduled. The cost was very reasonable. I felt very well taken care of. Thank you Chuck and Airport Chevrolet.

6/24/2025

Thanks for the feedback, Frank. Thanks for highlighting Chuck, who helped make this such a great experience. Have a great day!

Business Response

YREKA, CA

Pamela G|2017 GMC 1500 Sierra

Confirmed Service Customer

6/12/2025

We had an emergency the day we left for vacation and had to get our truck and trailer towed to Airport Chevy and they replaced our transmission and had us back on the road the next day. We were very appreciative!

6/24/2025

Thanks for the feedback, Pamela. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CENTRAL POINT, OR

Leslie G|2025 Chevrolet Traverse

Confirmed Sales Customer

6/16/2025

Everyone we dealt with was professional and accommodating to our needs

SAMUEL MLYNCZAK

6/24/2025

Thanks for the feedback, Leslie. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EAGLE POINT, OR

Frederick S|2024 Chevrolet Tahoe

Confirmed Service Customer

6/16/2025

Always friendly

6/24/2025

Thanks for the feedback, Frederick. We hope to be of service to you again in the future. Best wishes, Airport Chevrolet GMC

Business Response

MEDFORD, OR

Mathew L|2024 Chevrolet Corvette

Confirmed Service Customer

6/17/2025

Great

6/24/2025

Thanks for the feedback, Mathew.

Business Response

BROOKINGS, OR

Marco B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2025

Great customer service and fast turnaround

6/24/2025

Thanks for the feedback, Marco. It is great to hear everything was done quickly and to your satisfaction!

Business Response

WHITE CITY, OR

Atanas D|2025 GMC Sierra 1500

Confirmed Sales Customer

6/19/2025

Excellent

ERICA KIRKPATRICK

6/24/2025

Thanks for the feedback, Atanas. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRANTS PASS, OR

Mike C|2007 GMC Sierra

Confirmed Service Customer

6/22/2025

Chuck Wiley always professional and great to work with.

6/24/2025

Thanks for the feedback, Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

MEDFORD, OR

Charles D|2024 GMC Sierra 3500 HD

Confirmed Service Customer

6/23/2025

Angel in service has always been accommodating and fits us in fast as we are from out of town. Won’t go anywhere else

6/24/2025

Thanks for the feedback, Charles. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

CRESCENT CITY, CA

Krystal S|2025 Chevrolet Trax

Confirmed Sales Customer

6/27/2025

Great experience listened to customer

BRYAN MILLER

6/27/2025

Thanks for the feedback, Krystal. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BROOKINGS, OR

Efrain P|2019 Buick Encore

Confirmed Service Customer

6/29/2025

Great 💯

7/3/2025

Thanks for the feedback, Ethan. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDFORD, OR

Tim G|2012 Chevrolet Silverado

Confirmed Service Customer

6/30/2025

Efficient. Expensive

7/3/2025

Thanks for the feedback, Tim. Doing everything we can to keep costs down.

Business Response

SHADY COVE, OR

Julia L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/30/2025

Working with Brittany was amazing! She was so kind and knowledgeable. Her experience really shown through and I would 100% recommend others to work with her.

BRITTANY NEAL

7/3/2025

Thanks for the feedback, Juila. Thanks for highlighting some of our staff who helped make this such a great experience!

Stephen K|2020 Buick Encore GX

Confirmed Service Customer

6/30/2025

Outstanding!

7/3/2025

Thanks for the feedback, Stephen. We hope to be of service to you again in the future. Best wishes, Airport Chevrolet GMC

Business Response

MEDFORD, OR

Jackie E|2012 Buick Enclave

Confirmed Service Customer

6/12/2025

As always, Tim Chase is awesome to deal with!

6/24/2025

Thanks for the feedback, Jackie. And thanks for the kind words about Tim. We are glad that he is on our team!

Business Response

CENTRAL POINT, OR

Benjamin S|2025 Chevrolet Equinox

Confirmed Sales Customer

6/15/2025

We had a very good experience! Everyone was helpful and went the extra mile, Will and Frankie were Awesome ! We are repeat customers bought our last new care there 2012 and now again 2025 , we still have the 2012 as our 2nd vehicle and it’s still running great our Equinox.

JAMES GARCIA

6/24/2025

Thanks for the feedback, Benjamin. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

PHOENIX, OR

Gregory B|2025 GMC Sierra 1500

Confirmed Sales Customer

6/19/2025

These guys are great they have never said no ! The only thing that would my life better if I didn’t have to drive 79 miles to talk to them

FRANKY WESTPHALEN

6/24/2025

Thanks for the feedback, Gregory. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KLAMATH FALLS, OR

Sharon S|2025 Chevrolet Trax

Confirmed Service Customer

6/20/2025

No problems at all when I received my paperwork I was impressed at all of the items that were checked out. Thank you for doing such a great job.

6/24/2025

Sharron, thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

CENTRAL POINT, OR

Hugo S|2025 Chevrolet Trax

Confirmed Sales Customer

6/23/2025

Respectful representatives and easy process.

JAIRO CARRILLO PATINO

6/24/2025

Thanks for the feedback, Hogo. We sincerely value your business and look forward to your next visit!

Business Response

BROOKINGS, OR

Michelle G|2025 GMC Canyon

Confirmed Sales Customer

6/23/2025

It was a very nice experience and I would recommend this dealership

WILLIAM FERRI

6/24/2025

Thanks for the feedback, Michelle. Thank for the recommendation and have an amazing day!

Business Response

ANACONDA, MT

Brian E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/2/2025

Great service, great staff!

7/3/2025

Thanks for the feedback, Brian. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COOS BAY, OR

Kathleen S|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/3/2025

Tomas and team were very professional and helpful

TOMAS IBOA

7/3/2025

Thanks for the feedback, Kathleen. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GOLD HILL, OR

Georgeann Y|2024 Chevrolet Trax

Confirmed Service Customer

7/10/2025

As always Airport Chevrolet has excellent service.

7/22/2025

Thanks for the feedback, Georgeann. We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

EAGLE POINT, OR

Antonio L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/12/2025

Jenn was awesome. Made everything easy for me. A no hassle experience. Pleasantly surprised. Would definitely recommend to family and friends.

JENNIFER CAMUS

7/22/2025

Thanks for the feedback, Antonio. Thanks for highlighting Jen, who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MEDFORD, OR

Michelle A|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

7/14/2025

We had a very good experience with our purchase. They've been very accommodating.

JAIRO CARRILLO PATINO

7/22/2025

Thanks for the feedback, Michelle. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

MEDFORD, OR

Fred Y|2021 GMC Yukon

Confirmed Service Customer

7/14/2025

Service was friendly, speedy and complete, as is my usual experience at Airport!

7/22/2025

Thanks for the feedback, Fred. It is great to hear everything was done quickly and to your satisfaction!

Business Response

EAGLE POINT, OR

Emma P|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/18/2025

Bryan Miller, and the entire finance crew was wonderful to work with, they went above and beyond to help me through my purchase. I could not have asked for a better experience. Thank you.

BRYAN MILLER

7/22/2025

Thanks for the feedback, Emma. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

BUTTE, MT

David B|2025 Chevrolet Colorado

Confirmed Sales Customer

7/25/2025

Professional & courteous

TOMAS IBOA

8/13/2025

Thanks for the feedback, David. Your satisfaction is important to us, so we want to sincerely thank you for choosing Airport Chevrolet GMC and we hope to see you again soon!

Business Response

MEDFORD, OR

Charles D|2015 GMC Yukon

Confirmed Service Customer

7/29/2025

Angel and his team in service went Way above and beyond for us to get our car back running and back to us! We will continue to use the service department and to also purchase future cars thier at airport Chevy!

8/13/2025

Thanks for the feedback, Charles. Grateful for the opportunity to earn your business. Will be sure to pass this along to Angel and the rest of our Airport chevy GMC team.

Business Response

CRESCENT CITY, CA

Scott G|2025 GMC Sierra 1500

Confirmed Sales Customer

8/4/2025

Had a great experience.

FRANKY WESTPHALEN

8/13/2025

Thanks for the feedback, Scott. If you're ever in need of more help, please let us know!

Business Response

MEDFORD, OR

Noel D|2008 Chevrolet Silverado

Confirmed Service Customer

8/4/2025

Tim Case was great to deal with, very nice guy and everything on the PU seems to be great!

8/13/2025

Thanks for the feedback, Noel will be sure to pass your comments along to Tim.

Business Response

MEDFORD, OR

Gary A|2023 Buick Encore GX

Confirmed Service Customer

8/4/2025

Very professional service manager. I enjoyed talking to him. My car was serviced quickly and I was sent on my way smiling. Thank you.

8/13/2025

Thanks for the feedback, Gary. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

JACKSONVILLE, OR

Jimmie P|2025 GMC Sierra 3500 HD

Confirmed Service Customer

8/8/2025

The service department was very professional and answered all my questions thank you service department

8/13/2025

Thanks for the feedback, Jimmie. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRESCENT CITY, CA

Dennis C|2018 Chevrolet Spark

Confirmed Service Customer

6/30/2025

you guy's take such good care of our cars and chuck was great like always lets me know what should be serviced and when and i was there about 1 hr and it was very busy great job as always

7/3/2025

Thanks for the feedback, Dennis. It is great to hear everything was done quickly and to your satisfaction!

Business Response

SHADY COVE, OR

Carolyn W|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/30/2025

The staff has been great. Can’t say anything positive about the product as it is in the shop. Getting repaired with less than 50 miles. I ended up having to rent a car rather than enjoying a brand new vehicle. Makes me think I just wasted $37,000 on a lemon.

BRITTANY NEAL

7/1/2025

Carolyn, thank you for your honest feedback. We’re truly sorry to hear about your experience with your new vehicle—it’s incredibly disappointing, especially when expectations are high. While we’re grateful for your kind words about our staff, we completely understand how frustrating it must be to have your vehicle in the shop so soon. Please know that we take this seriously, and we’re committed to working with you to resolve the issue and restore your confidence. Your trust matters to us, and we appreciate the opportunity to make things right.

Business Response

MEDFORD, OR

Vance S|2025 GMC Yukon XL 1500

Confirmed Service Customer

7/2/2025

Erica has been the most helpful sales rep and everything went very smoothly with our purchase of a new Cadillac optic.

7/3/2025

Thanks for the feedback, Vance. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

BROOKINGS, OR

Albert G|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

7/3/2025

Friendly staff

DOUGLAS MILLS

7/3/2025

Thanks for the feedback, Albert. We sincerely value your business and look forward to your next visit!

Business Response

TALENT, OR

Kenneth J|2018 GMC 2500HD Sierra

Confirmed Service Customer

7/3/2025

Angel got me in right away… thanks angel

7/22/2025

Thanks for the feedback, Kenneth. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDFORD, OR

Sharon H|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

7/22/2025

Everyone was very nice and helpful. They were all GREAT!

ERICA KIRKPATRICK

7/22/2025

Thanks for the feedback, Sharon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEBURG, OR

Gary S|2024 GMC Sierra 1500

Confirmed Service Customer

7/28/2025

Very good

8/13/2025

Thanks, Gary!

Business Response

KLAMATH FALLS, OR

Rylee L|2025 GMC Yukon XL 1500

Confirmed Sales Customer

8/4/2025

Very grateful for Frank and Erica! They went above and beyond to ensure the vehicle was held until I could make it to Medford for purchase

ERICA KIRKPATRICK

8/13/2025

Thanks for the feedback, Rylee. And thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

DUFUR, OR

Mary B|2026 GMC Terrain

Confirmed Sales Customer

8/8/2025

Always pleasant. Brittany is a fountain of knowledge whether it is parts or the function of the vehicle she never fails to impress us.

BRITTANY NEAL

8/13/2025

Thanks for the feedback, Mary. And thanks for the kind words about Brittany.

Business Response

MEDFORD, OR

David A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/8/2025

Super helpful, friendly and fair. Very smooth process throughout even though many discounts, rebates and incentives were available. Everything was throughly explained and we didn't feel as though we were being rushed into anything.

FRANKY WESTPHALEN

8/13/2025

Thanks for the feedback, David. It is great to hear everything was done quickly and to your satisfaction!

Business Response

MEDFORD, OR

Jeanette A|2025 GMC Sierra 2500 HD

Confirmed Service Customer

8/9/2025

Very nice people to work with

8/13/2025

Thanks for the feedback, Jeanette. Happy to have been of service. Have a great day!

Business Response

WHITE CITY, OR

Jimmy R|2023 GMC Acadia

Confirmed Service Customer

8/10/2025

Brought my GMC Acadia in for an oil change and to check a couple of possible problems. Angel did a fantastic job as always getting me in quickly. Had things looked at and was ready to go in short order!

8/13/2025

Thanks for the feedback, Jimmy. It is great to hear everything was done quickly and to your satisfaction!

Business Response

MEDFORD, OR

Russell V|2004 GMC Sierra 3500

Confirmed Service Customer

8/13/2025

The work was fine but the cost was extremely high.

8/13/2025

Thanks for the feedback, Russell.

Business Response

JACKSONVILLE, OR

Sherill B|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

8/16/2025

Every one we encountered was friendly, knowledgeable, and answered all of our questions.

JAIRO CARRILLO PATINO

8/22/2025

Thanks for the feedback, Sherill. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROGUE RIVER, OR

Michael C|2020 GMC Yukon

Confirmed Service Customer

8/18/2025

Great service and willing to work around our schedule. Chuck the service manager was great as well as all the other people that helped us out.

8/22/2025

Thanks for the feedback, Michael. We sincerely value your business and look forward to your next visit!

Business Response

CENTRAL POINT, OR

James H|2025 GMC Canyon

Confirmed Sales Customer

8/22/2025

Bryan Miller was patient and understanding, willing to work with my wants and needs, and when the trigger was pulled, we got a deal done quick, simple, no haggle, and as promised! Finance was simple and great conversations!

GRANTS PASS, OR

Cheryl R|2025 Chevrolet Colorado

Confirmed Sales Customer

9/7/2025

Tomas and Levi were very helpful. They both explained everything in detail for a better understanding.

TOMAS IBOA

9/16/2025

Thanks for the feedback, Chreyl. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

ASHLAND, OR

Michael I|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

9/10/2025

Always a very accommodating place. The advisors are easy to communicate and they do their best to assist, convey what is occurring and explain costs before applying.

9/16/2025

Thanks for the feedback, Michael. Your satisfaction is important to us, so we want to sincerely thank you for choosing Airport Chevrolet GMC and we hope to see you again soon!

Business Response

JACKSONVILLE, OR

Scott L|2012 Chevrolet 1500 Express

Confirmed Service Customer

8/9/2025

Brought my 2012 Chevrolet Explorer Van in when the AC stopped working. The mechanic found the problem, collapsed hose in the line, replaced it, and the AC works even better than before.

8/13/2025

Thanks for the feedback, Scott. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHADY COVE, OR

Joseph K|2025 GMC Canyon

Confirmed Sales Customer

8/13/2025

Purchased a new vehicle and you gave me a great trade in offer. Great sales person Erica Mehan. She helped me get the deal I wanted. Thank you Airport Chevrolet!!!

ERICA KIRKPATRICK

8/13/2025

Thanks for the feedback, Joseph. And thanks for highlighting Erika, who helped make this such a great experience!

Business Response

CENTRAL POINT, OR

Colleen A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/15/2025

I was great. Angel is always professional and polite. I love my truck!

8/22/2025

Thanks for the feedback, Colleen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITE CITY, OR

Christina S|2025 Chevrolet Trax

Confirmed Service Customer

9/11/2025

Very friendly people with a smile

9/16/2025

Thanks for the feedback, Christina. We sincerely value your business and look forward to your next visit!

Business Response

MEDFORD, OR

Juanita O|2024 GMC Sierra 1500

Confirmed Service Customer

9/12/2025

Thought service was free but it wasn't

9/16/2025

Thanks for the feedback, Juanita. If you have not already had a call from our Virginia, she will be contacting you shortly.

Business Response

DORRIS, CA

Candace W|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/15/2025

Very supportive of my busy schedule. Very thorough.

9/16/2025

Thanks for the feedback, Candace. It is great to hear everything was done quickly and to your satisfaction!

Business Response

CENTRAL POINT, OR

Krista J|2018 Chevrolet Suburban

Confirmed Service Customer

9/23/2025

Car was ready much sooner than anticipated. Brice was great to work with as was my shuttle driver.

10/3/2025

Thanks, Krista! It is great to hear everything was done quickly and to your satisfaction! And thanks for highlighting Brice; will be sure to pass this along to him. Have a great day!

Business Response

MEDFORD, OR

Shelly S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

9/26/2025

When I came into your dealership, I could not find the car that I wanted at any of the major dealerships in Oregon. Your salesman not only was able to find my car but literally got it to medford within 24 hours.

FRANKY WESTPHALEN

10/3/2025

Thanks, Shelly! Great to know that our folks got it done for you! Have a great day!

Business Response

CENTRAL POINT, OR

Robert B|2026 Chevrolet Equinox EV

Confirmed Sales Customer

9/26/2025

Frankie was amazing, ensuring we had the information we needed to make an informed buying decision. And Jen was great with the paperwork. Highly recommend!!

FRANKY WESTPHALEN

10/3/2025

Thanks, Robert! Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

MEDFORD, OR

Jodie G|2025 Chevrolet Traverse

Confirmed Service Customer

9/11/2025

Always great friendly service at Airport Chevrolet!

9/16/2025

Thanks for the feedback, Jodie. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MEDFORD, OR

William B|2024 GMC Canyon

Confirmed Service Customer

9/12/2025

Went in for an oil change and everything was great. I was out in less than an hour!!

9/16/2025

Thanks for the feedback, William. It is great to hear everything was done quickly and to your satisfaction!

Business Response

MEDFORD, OR

Kenneth M|2026 Chevrolet Traverse

Confirmed Sales Customer

9/16/2025

Sam in sales and Jennifer in finance were both wonderful to work with!

SAMUEL MLYNCZAK

9/16/2025

Thanks for the feedback, Kenneth. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

TALENT, OR

Cindy H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/17/2025

Everyone was great. Found the truck wet needed and was ready for us on arrival.

FRANKY WESTPHALEN

9/18/2025

Thanks for the feedback, Cindy. We want all our clients to have a comfortable and stress-free experience with us! Good to know that yours was.

Business Response

CRESCENT CITY, CA

Lexi F|2019 GMC Canyon

Confirmed Service Customer

9/18/2025

Angel is a great service writer. Jordan and Virginia are an asset to Airport Chevy also.

10/3/2025

Thanks, Lexi, for highlighting some of our staff who helped make this such a great experience!

Cheryl F|2021 GMC 1500 Sierra

Confirmed Service Customer

9/25/2025

I had an appointment for an oil change. I arrived on time and my truck was ready when stated.

10/3/2025

Thanks, Cheryl. It is great to hear everything was done quickly and to your satisfaction!

Business Response

CAVE JUNCTION, OR

Kathleen B|2023 Chevrolet Bolt EUV

Confirmed Service Customer

9/26/2025

Very friendly people. Explained problem and fixed it in a day!

10/3/2025

Thanks, Kathleen! It is great to hear everything was done quickly and to your satisfaction!

Business Response

KLAMATH FALLS, OR

Kristin P|2024 Chevrolet Trax

Confirmed Service Customer

9/28/2025

Amazing!

10/3/2025

Thanks, Kristin!

Business Response

MEDFORD, OR

Mindy R|2026 GMC Terrain

Confirmed Sales Customer

10/8/2025

Great experience, Jairo was beyond exceptional.

FRANKY WESTPHALEN

10/9/2025

Outstanding! Thanks for the feedback, Mindy.

Business Response

MEDFORD, OR

Christopher B|2024 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

Angel was very helpful. I was in and out in 30 minutes.

10/27/2025

Thanks for the feedback, Christopher. It is great to hear everything was done quickly and to your satisfaction!

Business Response

WHITE CITY, OR

Robert K|2014 Chevrolet Traverse

Confirmed Service Customer

10/17/2025

Angel did an outstanding job getting me options for new tires

10/27/2025

Thanks for the feedback, Robert. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

EAGLE POINT, OR

Robert S|2026 Chevrolet Corvette Z06

Confirmed Service Customer

10/8/2025

Jairo took very good care of me

10/9/2025

Excellent! Thanks for the feedback, Robert.

Business Response

GRANTS PASS, OR

James H|2025 GMC Canyon

Confirmed Service Customer

10/9/2025

Always a great experience. Virginia was very accommodating and understanding of my situation. They gave 100% full attention to my needs and concerns and responded with clarity and details, as well ensure prompt and expedient return of my vehicles with all of my needs addressed appropriately.

10/27/2025

James, thank you for taking the time to share your experience! We’re thrilled Virginia could provide attentive, clear, and thorough support throughout your visit. Ensuring your needs are fully addressed and your vehicle is returned promptly is exactly what we strive for. We look forward to serving you again in the future! All the best, The Airport Chevrolet Team

Business Response

GRANTS PASS, OR

Jared S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

10/20/2025

Jairo was awesome! Highly recommended. Very helpful and knowledgeable. Would recommend him in the future to friends and family.

JAIRO CARRILLO PATINO

10/27/2025

Thanks for the feedback, Jared. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

ASHLAND, OR

Christopher H|2020 GMC 2500HD Sierra

Confirmed Service Customer

10/27/2025

Everything was grewt

10/27/2025

Thanks for the feedback, Christopher. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GOLD HILL, OR

Lawrence C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/27/2025

As always, staff is friendly and efficient

10/27/2025

Thanks for the feedback, Lawrence. We look forward to your next visit! Take care!

Business Response

YREKA, CA

Randy K|2025 GMC HUMMER EV Pickup

Confirmed Sales Customer

11/3/2025

Doug & Bobby were great was one of the easiest transactions I’ve had.having it delivered to me was so convenient. Thank you guys

ROBERT BOWLER

11/19/2025

Thanks for the feedback, Randy. Thanks for highlighting some of our staff who helped make this such a great experience!

Eerin A|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/14/2025

Couldn't ask for a better car purchasing experience! Airport Chevrolet always has great sales department as well as exceptional customer service! We will be back!

FRANKY WESTPHALEN

11/19/2025

Thanks for the feedback, Eerin. Our entire team works hard to get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

CENTRAL POINT, OR

Jerry S|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/10/2025

A “wait appointment” was made with an indication that it would take 30 minutes to complete the tire rotation on my EV. After over an hour wait, the service writer indicated it normally takes an hour. He had indicated the car was in for an oil change and tire rotation. Even the other service writer pointed out it’s an EV. With low mileage, the service writer wanted to wait for the tire rotation but, I insisted, so as to receive the service within the first 12 months of ownership. The service department is who picked the date when called to ask to schedule the service prior to the end of the 12 months of ownership.

11/12/2025

Thanks for the feedback, Jerry. Will bring this up with our team.

Business Response

ROGUE RIVER, OR

Daniel J|2017 GMC Terrain

Confirmed Service Customer

10/19/2025

Ben kept me informed about the status of my vehicle and worked to have the issues resolved in a timely way.

10/27/2025

Thanks for the feedback, Daniel. Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

EAGLE POINT, OR

Robert S|2005 Buick LaCrosse

Confirmed Service Customer

10/20/2025

Great job every time

10/27/2025

Thanks for the feedback, Robert. We hope to be of service to you again in the future. Best wishes, Airport Chevrolet GMC

Business Response

GRANTS PASS, OR

Gary M|2024 Chevrolet Tahoe

Confirmed Service Customer

10/27/2025

Easy to schedule and done on time and quality of work is excellent! Thank you Jon and Angel!

10/27/2025

Thanks for the feedback, Gary. We sincerely value your business and look forward to your next visit!

Business Response

MEDFORD, OR

Joseph R|2025 Chevrolet Colorado

Confirmed Service Customer

10/30/2025

Great service, great dealership, good waiting lounge with good coffee.

11/19/2025

Thanks for the feedback, Joseph. We sincerely value your business and look forward to your next visit!

Business Response

MERLIN, OR

Joseph F|2025 Chevrolet Trax

Confirmed Sales Customer

10/30/2025

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BRYAN MILLER

11/19/2025

Thanks for the feedback, Joseph.

Business Response

CRESCENT CITY, CA

Katee Z|2022 GMC Yukon

Confirmed Service Customer

11/3/2025

With the New GM on board and with the help from the amazing Service Manager I get to pick up my truck tonight. This has been the 4th time it’s been there for long periods of time. I purchased my vehicle in September 2025. It’s been challenging spending over 50 grand on your dream. Vehicle to find out there were so many problems with it. Everyone has been really helpful and kind. I want to say thank you.

11/19/2025

Thanks for the feedback, Katee. We understand how frustrating it can be to have to be without your vehicle for long periods of time and we appreciate your patience and understanding.

Business Response

GRANTS PASS, OR

Kathleen Y|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/21/2025

Staff always happy, friendly and helpful. When I ask questions, I get useful responses.

11/19/2025

Thanks for the feedback, Kathleen. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CENTRAL POINT, OR

Arthur H|2022 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

very good

11/19/2025

Thanks for the feedback, Arthur.

Business Response

BROOKINGS, OR

Kelly F|2017 Chevrolet Tahoe

Confirmed Service Customer

11/14/2025

Angel always takes good care of me and my Tahoe.

11/19/2025

Thanks for the feedback, Kelly. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEDFORD, OR

Jackie G|2015 Chevrolet Tahoe

Confirmed Service Customer

11/14/2025

Efficient & friendly

11/19/2025

Thanks for the feedback, Jackie. We look forward to your next visit! Take care!

Business Response

GRANTS PASS, OR

David M|2017 Chevrolet Tahoe

Confirmed Service Customer

11/21/2025

Was great!! No issues. Problem was fixed and car runs great

12/3/2025

Thanks for the feedback, David. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GOLD HILL, OR

Evan H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/25/2025

Friendly helpful staff.

12/3/2025

Thanks for the feedback, Evan. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KLAMATH FALLS, OR

Brian S|2026 GMC Yukon XL 1500

Confirmed Sales Customer

11/26/2025

Fantastic customer service, knowledgeable, well prepared, honest. I’d buy a vehicle from Franky again tomorrow and refer all my friends. White glove service.

FRANKY WESTPHALEN

12/3/2025

Thanks for the feedback, Brian. Thanks for highlighting Franky, who helped make this such a great experience!

Brent R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/2/2025

Everyone was friendly, courteous and helpful. Thank you Derick for helping us make this deal.

JAIRO CARRILLO PATINO

12/3/2025

Thanks for the feedback, Brent. We're glad to hear you found our staff was so friendly, courteous and helpful!

Business Response

EAGLE POINT, OR

Alan L|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

12/4/2025

Everyone we have dealt with has been prompt with answering our questions and very helpful!

BRITTANY NEAL

12/29/2025

Thanks for the feedback, Alan. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LINCOLN CITY, OR

John F|2013 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/9/2025

Angel very thorough & accommodating. Explain everything 👍👍

12/29/2025

Thanks for the feedback, John. We're glad to hear that Angel delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

CENTRAL POINT, OR

Marc D|2026 GMC Acadia

Confirmed Sales Customer

12/9/2025

Very good buying experience. I first met with Brittany during my initial visit to get a general overview of the GMC SUV lineup. She was very knowledgeable, helpful, and a pleasure to work with. I came back the following weekend to drive the vehicle I had narrowed it down to and spoke with Derek, who had Bobby assist with the test drive and walk me through all the vehicle features. Bobby also guided me through the credit application process and made everything extremely easy. While my family and I went to lunch, Levi worked on getting me the best possible deal. Once we agreed on terms, I returned and completed the finance paperwork with Jen, who also helped me purchase a few additional items that were important to me. After everything was finalized, Bobby delivered the vehicle and helped set up my OnStar and GMC App. The entire experience was smooth and professional from start to finish. Brittany even followed up afterward to make sure I was happy with my new vehicle and the process, and I’ve already received a thank-you card in the mail. I will definitely recommend Airport GMC and everyone involved in my purchase.

ROBERT BOWLER

12/29/2025

Marc, thank you for the detailed review, and congratulations on your new vehicle! We’re glad your experience was smooth and professional from start to finish. We appreciate you recognizing everyone who helped along the way: Brittany for taking the time up front to walk through the GMC SUV lineup and following up after the purchase, Derek for stepping in when you returned, Bobby for a great test drive, feature walkthrough, and making the credit and delivery steps easy, Levi for working hard to earn your business, and Jen for keeping the finance process clear and helping you add the items that mattered to you. Thank you again for choosing Airport GMC. We truly appreciate the recommendation, and we’re here anytime you need us.

Business Response

MEDFORD, OR

Michael S|2026 Chevrolet Traverse

Confirmed Sales Customer

11/11/2025

It was what I would describe as seamless! They worked hard for us, made it quick, and it was hassle free.

CHRISTIAN PENILLA

11/19/2025

Thanks for the feedback, Michael. It is great to hear everything was done quickly and to your satisfaction!

Business Response

KLAMATH FALLS, OR

Dustin K|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/12/2025

Everyone was kind and friendly. It was a long wait though. 2 hours in the waiting room after driving 4 hours to the dealership was a little rough.

11/19/2025

Thanks for the feedback, Dustin. Apologies for the wait. Good to know that our folks were kind and friendly.

Business Response

MCKINLEYVILLE, CA

Carey F|2019 Chevrolet Colorado

Confirmed Service Customer

11/15/2025

Quick efficient job and clean and comfortable waiting area

11/19/2025

Thanks for the feedback, Carey. It is great to hear everything was done quickly and to your satisfaction!

Business Response

CENTRAL POINT, OR

Kevin M|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/20/2025

Very pleasant the service writer was awesome. Everything went great.

12/3/2025

Thanks for the feedback, Kevin. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EAGLE POINT, OR

Anthony F|2020 GMC 1500 Sierra

Confirmed Service Customer

11/24/2025

Brice has #1 customer service

12/3/2025

Thanks for the feedback, Anthony. Thanks for highlighting Brice, who helped make this a 5-Star experience!

Business Response

BROOKINGS, OR

Jerry B|2026 Chevrolet Colorado

Confirmed Sales Customer

12/12/2025

Your staff was very helpful

ROBERT BOWLER

12/29/2025

Thanks for the feedback, Jerry. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KLAMATH FALLS, OR

Luke A|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/15/2025

Everything was on time and as promised. Rare service for a dealer in our experience in the past. Thank you so much.

12/29/2025

Thanks for the feedback, Luke. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAGLE POINT, OR

David D|2011 Chevrolet Silverado

Confirmed Service Customer

12/17/2025

Very friendly service. Work was completed much sooner than expected. Always a pleasure having my vehicles serviced at this dealership.

12/29/2025

Thanks for the feedback, David. Always great to see you!

Business Response

APPLEGATE, OR

Ira F|2025 GMC Sierra 1500

Confirmed Service Customer

12/17/2025

Friendly prompt service, probably the best service I’ve had

12/29/2025

Thanks for the feedback, Ira. It is great to hear everything was done quickly and to your satisfaction!

Business Response

GOLD HILL, OR

Darwin C|2025 GMC Sierra 1500

Confirmed Sales Customer

12/19/2025

It was ok. Took a lot longer than expected but the service was good.

TRAYVEN MORGAN

12/29/2025

Thanks for the feedback, Darwin.

Business Response

MEDFORD, OR

Gerald A|2026 Chevrolet Traverse

Confirmed Sales Customer

12/19/2025

Everything was great

TERRELL MCGRAW

12/29/2025

Excellent! Thanks for the feedback, Gerald.

Business Response

ASHLAND, OR

Tomas I|2020 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Was done in a timely manner

MEDFORD, OR

Terri S|2019 GMC Terrain

Confirmed Service Customer

1/12/2026

Chuck and everyone at Airport Chevrolet are wonderful, they are knowledgeable, friendly and trustworthy. I won't take my vehicle anywhere else!

ROGUE RIVER, OR

Charles M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/19/2025

Jairo Carrillo was very knowledgeable and helpful! Very pleased. Evan Robinson was also really nice and willing to work with me. The whole staff that I met was nice n polite. I will definitely recommend someone go to your dealership!

JAIRO CARRILLO PATINO

12/29/2025

Thanks for the feedback, Charles. And thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

GRANTS PASS, OR

Gary A|2006 Chevrolet Corvette

Confirmed Service Customer

12/19/2025

Very satisfied

12/29/2025

Thanks for the feedback, Gary.

Business Response

CENTRAL POINT, OR

Robbyn M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/28/2025

I called and spoke with Brittany about a truck we found on their website. I was very specific in my wants and they had the truck on lot. They were so easy to deal with and went above and beyond to make the sale happen. It was very easy and stress free!!

FRANKY WESTPHALEN

12/29/2025

Thanks for the feedback, Robbyn. We're so glad that we were able to go above and beyond your expectations!

Business Response

MYRTLE CREEK, OR

Micah S|2018 GMC 2500HD Sierra

Confirmed Service Customer

12/29/2025

Fantastic customer service.

12/29/2025

Thanks for the feedback, Micah. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEDFORD, OR